Here are some of the comments we have received from our customers across the country.
Your Bike's are incredible to ride. They make me wonder why I have been riding a Schwinn Continental for the past 40 years. Hopefully, I can ride this Street King for the next 40! Thank you Wyatt and Ben at LAX Bikes Ltd.
I recently bought a Comet, and I was so pleased when I saw it built up! It's such a cool bike, and I get tons of compliments from other cyclist friends. When the bike was being assembled, the seat post clamp broke. I e-mailed Wyatt and immediately got a response that a new clamp would be mailed to me! Sure enough, it arrived quickly, and the bike is back in perfect shape! Thanks for the great customer service! I'll certainly recommend Wyatt to all my friends!
- Washington, DC
While looking for a fixed gear bike, I saw a lot of options out there. When I came across the Wyatt site, I immediately liked what I saw. Aside from a great looking product, I liked the idea of supporting a self-made business man rather than a corporate giant. I received great service, and fast, friendly response to email. The documents included were clearly written and made putting the bike together very easy. I am very pleased with my purchase and have already recommended a Wyatt bike to family and friends looking for great bike, at a great price, from a great company.
Been rockin' my new customized 2013 Blackout for a couple weeks now and and extremely pleased with my "Wyatt experience". Similar to other posts, my Customer Service and pre delivery experience was attentive and flawless. The bike arrived SATURDAY DELIVERY which was a huge pleasant surprise; assembly was a breeze and I was test riding in minutes ...
The bike rides/handles beautifully and I cannot recommend these guys enough! One of the very best purchase experiences I have ever had.
Boulder County , CO
WoW!!! Just purchased my Goblin yesterday in Canon City Co and love it!
Cannot believe price and quality are combined! I cannot wait to get back to Tampa
and shred this thing everywhere , thanks again who ever brought this
bike out here to this tiny bike shop! I will be telling everyone to buy one.
Great Bike, Great Fit, Great Styling, Great Quality! What more can I say, other than I am constantly getting compliments about The Goblin. Thanks alot, I couldn't ask for a better bike for ripping around town!
After recieving second to none service from Wyatt I am 110% satisfied with your product. Your bikes not only met but far exceeded any expectations I had. This was my first time ordering a bike online. I looked at a lot of bikes before I chose Wyatt Bike Company.
My criteria is getting my money's worth and feeling that I have gotten a quality product. Wyatt Bike Company fulfilled everything and then some. Materials, workmanship, attention to detail.......everything is there.
Keep in mind I'm not your average size cyclist (6'3" 250)so not being able to ride & buy made me real nervous, I can say without a doubt, everything from getting important questions answered forthrightly, excellent delivery service, and immediate technical help could not have been better!
Could not be happier, and whats-more I feel like I got every single penny's worth.
When I read the article in my local newspaper about a young entrepreneur from my town of Manitowoc starting a bike company, I was quite impressed. I was even more impressed with the type of bike he was manufacturing - single/fixed speed. I knew I wanted to get one of them. A local bicycle dealer in Manitowoc was selling them and I bought one on the spot. Each time I ride it, I love it more. It's easy riding and I can stand up comfortably on the pedals for a great training ride. I have not tried the fixed gear yet, but plan to do it soon. Note that I changed out the road tires for a wider tire for gravel trail riding and it rides great on that surface as well. For the performance and price, I would recommend the bike to anyone.
My experience with Wyatt and his company is inexplicable. Although I just purchased my bike yesterday, from what I have seen the quality is second to none, the ride is great which is a direct result of his thoughtful and thorough design, made possible by his use of great parts from highly respected bicycle companies. Secondly, at 22 years old he has founded a company that transcends all other bicycle companies and I think a large part of this is due to his commitment to incredible customer service, which is an influential factor in everything I buy. I plan on purchasing more bicycles in the future from Wyatt Bicycles and I suggest the person reading this does the same. Finally I suggest anyone following an entrepreneurial dream takes lessons from Wyatt Bicycle company's playbook, because being a businessman myself, I can assure you that it will pay great dividends towards the longevity of your company. Thanks again Wyatt.
Here's a bicycle enthusiast who sees a niche and knows how to fill it. Well done, Wyatt. Get at Milwaukee! I want to see 'em cruisin' around my city!
When you purchase a product online, you want to make sure you get the right product and the right service to go along with that product. And when I bought my Wyatt Bicycle my expectations were far surpassed. I received my bike well before promised with easy instructions.
I was missing one bolt for the handle bar and my seat was a different color. So I took five minutes to send them an email to let them know. No more then fifteen minutes after that email was sent, Wyatt himself called me back to apologize for the error. WHERE DO YOU GET THAT KIND OF SERVICE ANYMORE? He was kind enough to say he would mail me the parts and was kind enough to let me keep the other seat. Most companies would question your integrity rather then say, "Sorry for your troubles, I will take care of that for you."
He emailed me two days later to give me the tracking number. I, again, received the package before promised. Two days after I received the second package he emailed me again to make sure it had arrived. During that final correspondence I had mentioned that I needed to tighten the front break, and Wyatt was nice enough to send me a YouTube video of the process. WOW!
I am EXTREMELY impressed by this company. The product is fantastic and the customer service is second to none. When was the last time you talked to the CEO of any company? I know this is my first time and because of that I will make sure to tell everyone in the Central Florida area to support Wyatt and his bicycles.
I purchased a Vinnie bike from Wyatt, and want to let you guys know that not only is the bike beautiful an composed of quality parts, but the level of customer service that you will be receiving is incredible. Wyatt personally responded to all of my inquiries quickly and accurately. My sales experience didn’t end once Wyatt got my money, he kept me updated throughout the shipping process. I recommend this brand of bike to my buddies. I had my bike mechanic buddy look the bike over and he told me that I got “a lot of bike” for the price. The paint on this bike is sick, and the chain and crank are smooth as butter. I even accidently bent a spoke while unpacking it, and Wyatt sent 2 out to me the next day free of charge.
The reason I ordered the bike because it came w/ a Chromoly* frame where most of the bikes in this price range don’t, and because it was something a little different. I got more than I bargained for.
So bottom line: Would I order a Wyatt bike again?... In a heart-beat.
Wyatt Bicycle Company, thanks again for all your assistance! Totally one of the best purchase experiences I’ve ever had.
I cannot thank you enough for all of your help and guidance during the
purchase of my first Wyatt Bike. I feel like I have become part of the
Wyatt family. Your follow-up to all of my questions made me feel like I
have not only purchased a bike, but joined a family. The bike looks but
rides like a dream.
Thanks for being so wonderful!
Sag Harbor, NY
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