We pride ourselves on great customer service both before and after the sale. When I started Wyatt Bicycle Company, I wanted to make sure that we serve our customers how we would like to be served. – Wyatt Hrudka, President & Founder
While I have not taken delivery of my Maverick 7S yet, I am willing to bet that if the bike is half as good as Wyatts customer service I have many hours of smiles coming my way. Can’t wait to get back on a bike and get dirty. Thanks Wyatt.
I have owned my Wyatt bike for almost 4 years and love it. It is an excellent bike that never disappoints. I recently had a mechanical issue with my bike and Wyatt was quick and efficient in addressing the issue and helping get my bike back on the road. Excellent bike and excellent customer service!
I was looking around for a bike to ride in winter weather and everyone told me to look at your WYATT website and I was excited to see you can customize your own bike. This was the best feature to get exactly what I want. I got my bike in May and I have been riding it all summer and cant wait until winter weather. Here I come! Now to get some winter riding shoes so I stay warm! My bike is more than I expected and I LOVE IT! I tell everyone to check out the website and build your own bike. Thank you WYATT!
Two weeks in and all is well with my Wyatt fat bike. Where else can you plan with the builder, pick out your components and color, and have fun again. My set up includes tubeless wheel upgrade, single chainring 11 speed at 29 pounds. All of this for less than any big name brand. Wyatt is a hard working young guy filling a need beyond the elite company’s.
I would like to give a huge shout-out to Wyatt Bicycle Company for doing a fantastic job on my new Street King Bike. Tonight, I had a chance to take it for a ride and it was flawless! For courtesy, customer support, and a great quality product I strongly recommend Wyatt Bicycle Company.
I have had my Street King for about a month now and I think this was the smartest purchase I have ever made. I took it to my local bike shop to have it final assembled and the owner was very impressed with the quality of the bike and wanted to know where he could get one. Hands down a great bike for the price and every time I ride I turn heads too!
My experience with the Wyatt Bicycle Company was world class. I loved being able to customize my Street King to be the perfect bike for me. The bike is top quality from the tires to the handlebars. The service during and after the purchase was helpful and prompt. I know from where I will be purchasing bikes for the rest of my family!
Great customer service, great bike, and great experience. Wyatt was incredibly helpful throughout the entire process; from choosing a frame size to answering questions. If you want an excellent bike at an excellent price, buy a Wyatt!
I researched fat bikes for two months and finally decided on the Wyatt Driftless…I am glad I did, Wyatt was fantastic in helping me decide on which bike was right for me and even emailed back and forth with many questions…What company owner does that? Received my bike and the instructions and bike booklet were second to none…Went on my first ride today and it was FANTASTIC! Met up with a group who were riding salsa, surly, specialized, etc…They were amazed at the frame, weight, components, and price of my Driftless…They all said they should have done more homework before paying so much money for their bikes…Thanks Wyatt again for a superior product, hand made for a reasonable price…This will not be my last Wyatt bike…
I cannot say enough about Wyatt and his bikes. All positive of course. From first contact, to first ride, I have been impressed beyond belief with Wyatt and his business. I have bought and sold a number of bikes over the years, never truly being satisfied with any of the bikes I have owned. When I sell them, I am not sad, simply happy to be getting something new. However, never have I been so incredibly impressed with a bike!! Living in the La Crosse area, I was able to work directly with Wyatt. Before purchasing, I stopped by the shop numerous times to get sized and decide on colors. Wyatt was incredibly patient with my indecisiveness, and responded to all of my future emails promptly and with great advice. Once I had finally made my decision, I placed my order and received my new bike in a week’s time! Being able to go to Wyatt’s shop and see my new bike in the show room was priceless!! Having my daughter help wheel it to the car and drop it will cost me (but that’s beside the point). To Wyatt, I thank you. To those who are on the fence about purchasing a new Street King, take comfort in knowing you will get a quality bike from a quality company! Ride on people!!!
I ordered the Brewer from Wyatt and have been very pleased with the bike ride and the design of the frame itself. I believe that Wyatt must of put a lot of thought into it. In any case, I am very pleased with my purchase and the ride is fantastic. If ever I am asked to direct someone to a single speed I will advise them to look into the Wyatt bicycle. Thank you guys for your help.
The Wyatt Street King Bicycle is a rocket sled. The customer service I received before and after purchase of the bike was top notch. I love the simplicity of single speed as well as low maintenance. Every where I stop with the bike people ask where I got the bike and where can they get one. I can’t plug this company enough to do it justice. Thank you for a great bike and customer support.
Your Bike’s are incredible to ride. They make me wonder why I have been riding a Schwinn Continental for the past 40 years. Hopefully, I can ride this Street King for the next 40! Thank you Wyatt and Ben at LAX Bikes Ltd.
Been rockin’ my new customized 2013 Blackout for a couple weeks now and I am extremely pleased with my “Wyatt experience”. Similar to other posts, my Customer Service and pre delivery experience was attentive and flawless. The bike arrived SATURDAY DELIVERY which was a huge pleasant surprise; assembly was a breeze and I was test riding in minutes …The bike rides/handles beautifully and I cannot recommend these guys enough! One of the very best purchase experiences I have ever had.
WoW!!! Just purchased my Goblin yesterday in Canon City Co and love it! Cannot believe price and quality are combined! I cannot wait to get back to Tampa and shred this thing everywhere , thanks again who ever brought this bike out here to this tiny bike shop! I will be telling everyone to buy one.
When I read the article in my local newspaper about a young entrepreneur from my town of Manitowoc starting a bike company, I was quite impressed. I was even more impressed with the type of bike he was manufacturing – single/fixed speed. I knew I wanted to get one of them. A local bicycle dealer in Manitowoc was selling them and I bought one on the spot. Each time I ride it, I love it more. It’s easy riding and I can stand up comfortably on the pedals for a great training ride. I have not tried the fixed gear yet, but plan to do it soon. Note that I changed out the road tires for a wider tire for gravel trail riding and it rides great on that surface as well. For the performance and price, I would recommend the bike to anyone.
Great Bike, Great Fit, Great Styling, Great Quality! What more can I say, other than I am constantly getting compliments about The Goblin. Thanks alot, I couldn’t ask for a better bike for ripping around town! After receiving second to none service from Wyatt I am 110% satisfied with your product. Your bikes not only met but far exceeded any expectations I had. This was my first time ordering a bike online. I looked at a lot of bikes before I chose Wyatt Bike Company. My criteria is getting my money’s worth and feeling that I have gotten a quality product. Wyatt Bike Company fulfilled everything and then some. Materials, workmanship, attention to detail…….everything is there. Keep in mind I’m not your average size cyclist (6’3″ 250)so not being able to ride & buy made me real nervous, I can say without a doubt, everything from getting important questions answered forthrightly, excellent delivery service, and immediate technical help could not have been better! Could not be happier, and whats-more I feel like I got every single penny’s worth.
Here’s a bicycle enthusiast who sees a niche and knows how to fill it. Well done, Wyatt. Get at Milwaukee! I want to see ’em cruisin’ around my city!
I recently bought a Comet, and I was so pleased when I saw it built up! It’s such a cool bike, and I get tons of compliments from other cyclist friends. When the bike was being assembled, the seat post clamp broke. I e-mailed Wyatt and immediately got a response that a new clamp would be mailed to me! Sure enough, it arrived quickly, and the bike is back in perfect shape! Thanks for the great customer service! I’ll certainly recommend Wyatt to all my friends!
While looking for a fixed gear bike, I saw a lot of options out there. When I came across the Wyatt site, I immediately liked what I saw. Aside from a great looking product, I liked the idea of supporting a self-made business man rather than a corporate giant. I received great service, and fast, friendly response to email. The documents included were clearly written and made putting the bike together very easy. I am very pleased with my purchase and have already recommended a Wyatt bike to family and friends looking for great bike, at a great price, from a great company.
Wyatt Bicycle Company, thanks again for all your assistance! Totally one of the best purchase experiences I’ve ever had.
I cannot thank you enough for all of your help and guidance during the purchase of my first Wyatt Bike. I feel like I have become part of the Wyatt family. Your follow-up to all of my questions made me feel like I have not only purchased a bike, but joined a family. The bike looks but rides like a dream.Thanks for being so wonderful!
I purchased a Vinnie bike from Wyatt, and want to let you guys know that not only is the bike beautiful an composed of quality parts, but the level of customer service that you will be receiving is incredible. Wyatt personally responded to all of my inquiries quickly and accurately. My sales experience didn’t end once Wyatt got my money, he kept me updated throughout the shipping process. I recommend this brand of bike to my buddies. I had my bike mechanic buddy look the bike over and he told me that I got “a lot of bike” for the price. The paint on this bike is sick, and the chain and crank are smooth as butter. I even accidentally bent a spoke while unpacking it, and Wyatt sent 2 out to me the next day free of charge. The reason I ordered the bike because it came w/ a Chromoly* frame where most of the bikes in this price range don’t, and because it was something a little different. I got more than I bargained for. So bottom line: Would I order a Wyatt bike again?… In a heart-beat.
When you purchase a product online, you want to make sure you get the right product and the right service to go along with that product. And when I bought my Wyatt Bicycle my expectations were far surpassed. I received my bike well before promised with easy instructions. I was missing one bolt for the handle bar and my seat was a different color. So I took five minutes to send them an email to let them know. No more then fifteen minutes after that email was sent, Wyatt himself called me back to apologize for the error. WHERE DO YOU GET THAT KIND OF SERVICE ANYMORE? He was kind enough to say he would mail me the parts and was kind enough to let me keep the other seat. Most companies would question your integrity rather then say, “Sorry for your troubles, I will take care of that for you.” He emailed me two days later to give me the tracking number. I, again, received the package before promised. Two days after I received the second package he emailed me again to make sure it had arrived. During that final correspondence I had mentioned that I needed to tighten the front break, and Wyatt was nice enough to send me a YouTube video of the process. WOW! I am EXTREMELY impressed by this company. The product is fantastic and the customer service is second to none. When was the last time you talked to the CEO of any company? I know this is my first time and because of that I will make sure to tell everyone in the Central Florida area to support Wyatt and his bicycles.